Legal Audit

A Brief Overview of Our Statutory Legal Audit Process (“SLAP”):

Upon receipt of your completed sign-up pack, we will;

  1. Write to your creditors and request any documents we intend to review.
  2. Identify any current or previous non-compliance with all relevant legislation, case law and regulatory duties your creditors were subject to, including but not limited to;
    1. The Consumer Credit Act 1974 and 2006
    1. The Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983
    1. The OFT’s Irresponsible Lending Guidelines 2010/2011
    1. The OFT’s Debt Collection Guidance 2003
    1. The Protection from Harassment Act 1997
    1. The OFT’s Mental Capacity Guidance for Creditors
    1. The FCA’s Consumer Credit Sourcebook
    1. The Unfair Terms in Consumer Contracts Regulations 1999
    1. The Consumer Protection from Unfair Trading Regulations 2008
    1. Financial Services Markets Act 2000
    1. Data Protection Act 2018
    1. Financial Services Act 2013
    1. Legal Services Act 2007
    1. Law of Property Act 1924
  3. Advise you and your creditors of any non-compliance.
  4. Seek a full write-off or, upon your instruction, negotiate a reduction of any outstanding debts.
  5. Raise a CONC and or Legal Dispute.
  6. Send a formal complaint to one or more of your creditors in relation to any issues we identify. We may then refer the complaint to the Financial Ombudsman Service to investigate and for adjudication of the complaint.
  7. Complete a final report to you detailing our findings, including any write-offs or reductions in your debts.

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